How can we help?
Choose a service below to get started.
General insurance information only. No legal advice or coverage determinations. Do not enter Social Security numbers, payment details or confidential medical information.
Report a Claim
Select your insurance carrier from our claims directory to access its available claim-reporting channels, including carrier websites and telephone contacts.
Select Your Carrier / Report a Claim ↗Call Office: 251-649-9911For emergencies, call 911 first. Claim submission is subject to confirmation by the insurer; contacting the agency does not itself constitute a filed claim.
Text Ask Moseley
Tap below to open your phone's text messaging app with our customer service number already entered. Standard messaging rates may apply.
💬 Start a Text to 251-289-0045Manage SMS Consent & Preferences ↗Request a Callback by EmailTexting this number sends messages through your device's ordinary SMS app. It is separate from automated renewal reminders. Do not send Social Security numbers, payment details or other sensitive information by text. Sending a text does not change or bind insurance coverage.
Customer Service
Choose a request to start an email to our office. Include your name and policy number, if available; do not include payment card numbers or Social Security numbers.
Request Proof of InsurancePolicy & Renewal AssistanceOther Service RequestEmail requests are not guaranteed to be received until you send them from your mail app. Do not use email to request immediate binding or a change to coverage.
Contact & Directions
📞 Call: 251-649-9911✉️ Email Our Office📍 Directions: 3578 Oaktree Drive, Semmes, AL 36575 ↗manager@eugenemoseley.org · Office visits by appointment.
Add Ask Moseley to Your Phone
iPhone / iPad instructions
- Open the public Ask Moseley link in Safari.
- Tap the Share icon.
- Choose Add to Home Screen, then Add.
Android instructions
- Open the public Ask Moseley link in Chrome.
- Tap the browser menu (⋮).
- Choose Install app or Add to Home screen.
The home-screen shortcut opens Ask Moseley. Internet access is needed for external claims and messaging services.